This solution explains how to calculate the average number of customers in a queueing system using the provided information about the queue length, arrival rate, and departure rate.
The average number of customers in the system (L) is the sum of the average number of customers waiting in the queue (Lq) and the average number of customers currently being served. In many standard queueing models, the average number of customers being served can be represented by the ratio of the arrival rate (λ) to the departure rate (μ) when the system is in a steady state. The formula is:
$L = L_{q} + \frac{\lambda}{\mu}$
$\frac{\lambda}{\mu} = \frac{16}{32} = 0.5$
$L = L_{q} + \frac{\lambda}{\mu} = 30 + 0.5 = 30.5$
The average number of customers in the system is 30.5.
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