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Question

Mr. X sells gol gappas/pani puri and bhel puri in an urban slum of Delhi. Identify the type of food service system.

The correct answer is
Assembly-service system

Food Service System Identification

The question asks to identify the food service system used by a street vendor selling gol gappas/pani puri and bhel puri.

Analyzing the System

Street food vendors like Mr. X typically prepare various components (e.g., chutneys, fillings, sev, puris) separately. The final product is then assembled just before serving it to the customer, often made-to-order.

  • Assembly-service system: This system is characterized by assembling pre-prepared ingredients or components into a final meal. It is ideal for situations where customization and immediate service are key, fitting the model of street food preparation.
  • Conventional food service system: Involves complete preparation from raw ingredients on-site. While some preparation occurs, the defining feature is the direct assembly-to-service model.
  • Ready-prepared food service system: Food is made in advance, stored (chilled/frozen), and reheated later. This doesn't match the immediate, fresh assembly of street food.
  • Commissary food service system: Involves a central kitchen preparing food for multiple service locations. This scale doesn't apply to a single street vendor.

Based on the preparation and serving style of gol gappas and bhel puri, where components are assembled as ordered, the most fitting food service system is the assembly-service system.

Conclusion

Therefore, Mr. X utilizes an Assembly-service system for selling gol gappas/pani puri and bhel puri.

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Important Questions from Management Functions

  1. Which stage of Guest Cycle is focused on 'Guest Satisfaction and Customer Loyalty'?
  2. Which of the following are examples of welfare catering? 

    (A) Mid day meals in schools 

    (B) Creches 

    (C) Chain catering organisations 

    (D) Dharmashalas 

    (E) Wine bars 

    Choose the correct answer from the options given below :

  3. Who among the following is head of the kitchen, and is responsible for planning, organising and controlling the kitchen operations ?
  4. Which of the following personnel in the front office is responsible for determining shifts of the employees, meeting and greeting all arrivals ensuring accurate and speedy rooming procedure as well as checking occupancy?
  5. Identify the major functions of Human Resource/Talent Management 

    (A) Gain knowledge about the goals of the company 

    (B) Recruiting and staffing 

    (C) Managing back office departments 

    (D) Training and developing employees 

    (E) Retention and Redressal 

    Choose the correct answer from the options given below:

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