LIST-I
(Managerial
Function)LIST-II
(Description)A. Plan I. Implement the plan in practice; build trust and share norms to ensure implementation B. Do II. Make changes / improvements based on the data; action may be in process or end
processC. Check III. Strategic/action planning - decide what will be done at district/school or program
levelD. Act IV. Collect and analyse formative and summative data on key measures of
implementation
Choose the correct answer from the options given below:
This question requires matching the four core managerial functions, often referred to as the PDCA (Plan-Do-Check-Act) cycle, with their corresponding descriptions.
Managerial Functions Matching Explained
The PDCA cycle is a framework for continuous improvement:
- Plan (A): This stage involves strategic and action planning. It's about deciding what needs to be done at various levels (like school or program). Description III accurately reflects this: "Strategic/action planning - decide what will be done at district/school or program level".
- Do (B): This stage focuses on the implementation of the plan. It requires putting the strategy into practice, establishing trust, and setting norms for effective execution. Description I matches this: "Implement the plan in practice; build trust and share norms to ensure implementation".
- Check (C): This involves monitoring and evaluating the results of the implemented plan. Collecting and analyzing data, both formative (during) and summative (after), is crucial. Description IV fits perfectly: "Collect and analyse formative and summative data on key measures of implementation".
- Act (D): In this final stage, actions are taken based on the findings from the 'Check' phase. This typically involves making necessary changes or improvements to the process, which might be ongoing or finalized. Description II describes this: "Make changes / improvements based on the data; action may be in process or endprocess".
Matching Summary Table
| Managerial Function (LIST-I) | Description (LIST-II) |
|---|---|
| A. Plan | III. Strategic/action planning - decide what will be done at district/school or program level |
| B. Do | I. Implement the plan in practice; build trust and share norms to ensure implementation |
| C. Check | IV. Collect and analyse formative and summative data on key measures of implementation |
| D. Act | II. Make changes / improvements based on the data; action may be in process or endprocess |
Therefore, the correct matching is A-III, B-I, C-IV, D-II.
Important Questions from Quality in Education - Teaching
- Within 'change management' and the 'cost of quality framework', which of the following combination is correct?
1. Appraisal costs = internal failures such as rework, scrap and downtime
2. Failure costs = only external; exclude warranty claims or customer complaints
3. Cost-Benefit Analysis differs from Cost-Effective Analysis because it measures only qualitative
outcome
4. Preventable costs = proactive investments in training, error proofing and system redesign - Arrange the following in order to original Deming's TQM 14 philosophy:
A. Cease dependence on mass inspection
B. Adopt a new philosophy
C. End the practice of conducting business on cost alone
D. Create constancy of purpose
E. Constantly improve processes
Choose the correct answer from the options given below:
