Question
Arrange the following in order to original Deming's TQM 14 philosophy:
A. Cease dependence on mass inspection
B. Adopt a new philosophy
C. End the practice of conducting business on cost alone
D. Create constancy of purpose
E. Constantly improve processes
Choose the correct answer from the options given below:
The correct answer is
D, B, A, C, E
Deming's TQM Philosophy Ordering
The question asks to arrange five key principles from W. Edwards Deming's Total Quality Management (TQM) philosophy into their correct sequential order.
Correct Order of Deming's Philosophy Points
Based on Deming's influential work, the principles should be sequenced as follows:
- D. Create constancy of purpose: Establish a clear, long-term vision and commitment to improvement.
- B. Adopt a new philosophy: Embrace a new mindset focused on quality, productivity, and customer satisfaction, moving away from older, less effective methods.
- A. Cease dependence on mass inspection: Shift focus from detecting defects after they occur to building quality into the process from the start.
- C. End the practice of conducting business on cost alone: Recognize that true costs include factors beyond initial price, such as poor quality, rework, and warranty claims.
- E. Constantly improve processes: Implement continuous efforts to enhance all aspects of operations and services.
Therefore, the correct sequence is D, B, A, C, E.
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Important Questions from Quality in Education - Teaching
- Match the LIST-I with LIST-II
LIST-I
(Managerial
Function)LIST-II
(Description)A. Plan I. Implement the plan in practice; build trust and share norms to ensure implementation B. Do II. Make changes / improvements based on the data; action may be in process or end
processC. Check III. Strategic/action planning - decide what will be done at district/school or program
levelD. Act IV. Collect and analyse formative and summative data on key measures of
implementation
Choose the correct answer from the options given below: - Within 'change management' and the 'cost of quality framework', which of the following combination is correct?
1. Appraisal costs = internal failures such as rework, scrap and downtime
2. Failure costs = only external; exclude warranty claims or customer complaints
3. Cost-Benefit Analysis differs from Cost-Effective Analysis because it measures only qualitative
outcome
4. Preventable costs = proactive investments in training, error proofing and system redesign
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