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Question

Match the following
 

Column - AColumn - B
Communication BarriersCommunication Example
1. Languagea. Taking an official call on your mobile where the mobile phone reception is poor
2. Emotionalb. Hugging a person in a foreign country where such an act is rude and disrespectful
3. Environmentalc. Talking in Hindi when others know only German
4. Culturald. Teacher is too angry and is not willing to accept any reason from a student who is late for an examination


Choose the correct option:

The correct answer is
1-c 2-d 3-a 4-b

Understanding Communication Barriers and Examples

This question requires matching different types of communication barriers with specific examples. Let's break down each barrier and its corresponding example to understand why the correct match is made.

Analyzing Communication Barriers

Communication barriers are obstacles that prevent or hinder the effective transfer of information. They can arise from various sources, including language, emotions, the environment, and cultural differences.

1. Language Barrier

A Language barrier occurs when the sender and receiver use different languages or dialects, or when the language used is unclear or complex. In the given options, the best example is:

  • c. Talking in Hindi when others know only German

This situation directly illustrates a difference in language, making communication impossible or very difficult.

2. Emotional Barrier

An Emotional barrier relates to the psychological state of the individuals involved in communication. Strong emotions like anger, fear, or sadness can distort messages and impede understanding. The example that fits this is:

  • d. Teacher is too angry and is not willing to accept any reason from a student who is late for an examination

The teacher's anger is a significant emotional state preventing them from listening effectively or considering the student's explanation.

3. Environmental Barrier

An Environmental barrier includes physical factors or elements in the surrounding environment that disrupt communication. This could be noise, poor lighting, or technical issues. The corresponding example is:

  • a. Taking an official call on your mobile where the mobile phone reception is poor

Poor mobile reception is an environmental factor that interferes with the clarity and continuity of the phone call.

4. Cultural Barrier

A Cultural barrier arises from differences in norms, values, beliefs, and customs between people from different cultural backgrounds. The example fitting this description is:

  • b. Hugging a person in a foreign country where such an act is rude and disrespectful

This example highlights a misunderstanding of social etiquette and customs due to cultural differences.

Matching Communication Barriers and Examples

Based on the analysis, the correct matching is:

  • Language (1) matches with 'c'
  • Emotional (2) matches with 'd'
  • Environmental (3) matches with 'a'
  • Cultural (4) matches with 'b'

Therefore, the correct sequence is 1-c, 2-d, 3-a, 4-b.

Here is a summary table:

Column A: Barrier Column B: Example Match
1. Language a. Poor mobile reception 1-c
2. Emotional b. Hugging in a foreign country 2-d
3. Environmental c. Speaking different languages 3-a
4. Cultural d. Teacher's anger 4-b

This confirms that option 1 (1-c, 2-d, 3-a, 4-b) correctly matches the communication barriers with their respective examples.

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Important Questions from Verbal Ability

  1. Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, they are:
  2. The situation of_________ in communication arises "when communication denial occurs and at the same time the denied person cannot withdraw from a situation because of the value she/he places on the relationship with the specific other person."
     

  3. Sahgal and Khetarpal (2009) have categorised barriers of communication as:
    i. Semantic barriers
    ii. Inter-personal barriers
    iii. Rational barriers
    iv. Cross cultural (Geographic) barriers
    Choose the correct option.
  4. The basic speech sounds are called __________ ; and the meaningful smallest units of speech are called __________ .
  5. Complete the sentence choosing the right option:

    The governor ______ that it would be a state holiday.

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