Question
Four distinctive service characteristics greatly affect the design of marketing program for services. The appropriate combination is
The correct answer is
Intangibility, inseparability, variability and perishability
The four conventional service characteristics are intangibility, inseparability, variability and perishability. Services cannot be inspected like tangible goods before purchase; production and consumption are often linked; quality can vary with delivery; and unused service capacity cannot be stored for later sale.
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Important Questions from Marketing Management
- Match List I with List II regarding distribution polices & strategies.
List-1 List-II (a) Selective distribution → (i) Convenience items (b) Intensive distribution → (ii) Consignment, Franchise, symbiotic (c) Exclusive distribution → (iii) Specialty / high unit value items (d) Special distribution → (iv) Shopping items - Selling and buying activity of fashion goods is called:
- Knock - offs are :
A. Original design of a brand
B. Copy or near-by copy of a design
C. High cost version of a design
D. Labour saving production
E. Low cost version of an original design
Choose the correct answer from the options given below : - Which of the following is not a Dart equivalent?
- Which of the following parts of machine needle fit into the needle bar?
(a) Shank
(b) Blade
(c) Butt
(d) Scarf
Choose the correct answer from the options given below:
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