Options Before Seema:

1. Ignore or slow-play — ethically unacceptable; encourages wrongdoing.
2. Immediate mass action & FIRs — decisive but risks institutional backlash, union unrest and complete disruption.
3. Calibrated, evidence-based dismantling with parallel decongestion (Recommended).

Justification of Option 3:

Immediate (Week 1-2):

• Constitute a discreet internal preliminary enquiry by trusted officers.
• Deploy CCTV, biometric attendance, and rotate suspected subordinates without initial confrontation.
• Set up a special CLU disposal cell with new staff to clear the backlog transparently — restoring public trust and denying touts leverage.

Short-term (Month 1-2):

• Digitise application tracking; introduce time-bound disposal under Right to Public Services Act.
• Refer collected evidence to Vigilance/ACB for prosecution of identified officials and touts.
• Protect whistleblowers; anonymous grievance channel.

Long-term:

• Structural reform — auto-approval timelines, online public dashboard, third-party audit.
• Sensitisation and ethics training.

Guiding Principle: Justice must be firm but institutionally sustainable. Simultaneously deliver service and dismantle corruption — ensuring the public sees both accountability and relief.