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Question

An airline offering special lounge for waiting is an example of which one of the following differentiations of the service offer?

The correct answer is

Differentiation through special constituents

A special airport lounge adds a supplementary facility to the airline’s basic transport service. It therefore differentiates the service offering through special constituents or features; “constituents” here refers to components of the offer.

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Important Questions from Marketing Management

  1. Match List I with List II regarding distribution polices & strategies.
    List-1List-II
    (a) Selective distribution→ (i) Convenience items
    (b) Intensive distribution→ (ii) Consignment, Franchise, symbiotic
    (c) Exclusive distribution→ (iii) Specialty / high unit value items
    (d) Special distribution→ (iv) Shopping items
  2. Selling and buying activity of fashion goods is called:
  3. Knock - offs are :
    A. Original design of a brand
    B. Copy or near-by copy of a design
    C. High cost version of a design
    D. Labour saving production
    E. Low cost version of an original design
    Choose the correct answer from the options given below :
  4. Which of the following is not a Dart equivalent?
  5. Which of the following parts of machine needle fit into the needle bar?
    (a) Shank
    (b) Blade
    (c) Butt
    (d) Scarf
    Choose the correct answer from the options given below:
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