Understanding the Communication Quote

The question asks to identify the person or source credited with the statement: "communication is a means, not an end". This quote highlights the instrumental nature of communication.

Attribution of the Communication Quote

The statement "communication is a means, not an end" is attributed to Millet. This perspective emphasizes that communication serves a purpose beyond the mere act of exchanging information or interacting.

Meaning of "Means, Not an End"

The core idea behind this quote is that communication functions as a tool or a method (a 'means') to achieve specific goals, rather than being the ultimate objective (an 'end') itself. For example:

• Communication is used to convey instructions.
• It helps in building relationships.
• It facilitates decision-making.
• It aids in problem-solving and achieving organizational objectives.

Therefore, the effectiveness of communication is often measured by how well it helps achieve these underlying goals, rather than just the act of communicating itself.

Analysis of Options

Let's look at the provided options:

• Terry and Franklin: While known for management principles, this specific quote is not typically attributed to them.
• Millet: This is the source credited with the statement, emphasizing communication's role as a tool.
• Peter F. Drucker: A renowned management consultant, Drucker spoke extensively about the importance and challenges of communication, but this specific phrasing is linked to Millet.
• Chester Barnard: Barnard discussed communication within organizations, particularly concerning authority and cooperation, but the quote belongs to Millet.

Based on established attributions in communication studies, Millet is recognized for this specific viewpoint on communication.