Sense-Making Approach in Information Seeking

The question asks to identify the researchers associated with the development of the 'Sense-making Approach' in the field of information-seeking research. This approach focuses on how individuals construct meaning and understand their world, particularly when facing problems or information gaps.

Understanding Brenda Dervin's Contribution

Brenda Dervin is widely recognized as the primary developer of the Sense-Making Model. Her theory suggests that people seek information to help them navigate situations and bridge the gaps in their understanding. She emphasizes the subjective experience of the information seeker and how they make sense of their reality.

Nilan's Association with Sense-Making

Nilan is also associated with user-oriented approaches to information science and has explored concepts related to sense-making and user needs in information systems. His work often complements or builds upon the foundational ideas presented by Dervin.

Evaluating Other Researchers' Work

Let's look at why the other options are less aligned with the 'Sense-making Approach':

• Carol Kuhlthau is known for her model of the Information Search Process, which describes the stages users experience (e.g., uncertainty, starting, evaluating).
• T.D. Wilson developed influential models of information behavior, including situational and cognitive factors influencing information seeking.
• K. Williamson is associated with the Personal Community Information Need model.
• David Ellis developed models focusing on information-seeking behavior, particularly in research contexts.
• N.J. Belkin proposed the Anomalous State of Knowledge (ASK) model, focusing on the user's lack of knowledge as the starting point for information need.
• M. Gross is often linked with Information Foraging Theory.

Conclusion on Sense-Making Developers

Based on the prominent contributions to the 'Sense-making Approach', Brenda Dervin is the key figure. Nilan is also connected to these user-centered ideas. Therefore, the option pairing Brenda Dervin and Nilan correctly identifies researchers associated with the development of this approach.