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Question

Which one of the following is NOT a market-oriented definition of a business?

The correct answer is

We run a railroad.

Understanding Market-Oriented Business Definitions

A market-oriented definition of a business focuses on satisfying customer needs and wants. It looks at the business from the customer's perspective, defining the scope of operations based on the benefits provided or the problems solved for the market, rather than just the products or services offered. This approach is crucial for long-term growth and adaptability.

Why Market-Oriented Definitions Matter

Defining a business too narrowly in terms of its product or service can lead to "marketing myopia," where a company fails to see broader market opportunities or threats from substitute products. A market-oriented definition helps a company:

  • Identify its true competitors.
  • Explore new market segments.
  • Innovate based on evolving customer needs.
  • Stay relevant in a changing market landscape.

Analyzing the Options

Let's examine each option to determine if it represents a market-oriented definition:

  • Option 1: "We run a railroad." This statement defines the business based on the specific activity or technology used (running trains). It is focused on the product/service itself rather than the customer need being met (e.g., transportation, logistics). This is generally considered a product-oriented definition.
  • Option 2: "We help improve office productivity." This statement defines the business in terms of the benefit provided to the customer (improved office productivity). This focuses on a customer problem being solved or a need being met, making it a market-oriented definition.
  • Option 3: "We supply energy." This statement defines the business based on a fundamental customer need (energy). While it mentions a product type, it broadly refers to providing a necessary resource for customers, fitting a market-oriented view of meeting energy needs.
  • Option 4: "We distribute information." This statement defines the business based on the function performed and the value delivered to customers (information distribution). This focuses on serving customers' needs related to accessing or sharing information, aligning with a market-oriented perspective.

Identifying the Non-Market-Oriented Definition

Comparing the options, "We run a railroad" is the only one that strictly defines the business based on its internal operations and technology (running trains) rather than the customer benefit or need it serves (transportation, logistics). The classic example of marketing myopia often cited is the railroad industry's initial failure to define itself in terms of transportation, leading to losses to competitors like airlines and trucking companies.

Therefore, "We run a railroad" is NOT a market-oriented definition of a business.

Revision Table: Market vs. Product Orientation

Aspect Product-Oriented Definition Market-Oriented Definition
Focus Product or Service Customer Needs/Benefits
Question Asked What do we make/do? What customer needs do we satisfy?
Example We make cars. We provide transportation solutions.
Risk Marketing Myopia, missing opportunities Requires constant market monitoring

Additional Information: Strategic Implications

Adopting a market-oriented definition has significant strategic implications. It guides product development, marketing communications, distribution channels, and pricing strategies to align with customer expectations. For instance, a railroad company defining itself as a 'transportation and logistics provider' might invest in freight services, intermodal shipping, or passenger services based on market demand, rather than just focusing on improving train speed or tracks.

Understanding this distinction is fundamental in strategic marketing and business planning.

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Important Questions from Business organizations

  1. Besides banks, the other formal major source of cheap credit in rural areas, are :

  2. Arrange in the sequence, steps in the procedure for calling a statutory meeting of the company

    A. Contents of the statutory report

    B. A list of members must be produced at the commencement

    C. Twenty-one days notice

    D. Certification of the statutory report by not less than two directors, one of whom must be the managing director

    E. A certified copy of the statutory report must be delivered to the Registrar

    Choose the correct answer from the options given below

  3. Given below are two statements, one is labelled as Assertion A and the other is labelled as Reason R

    Assertion A: Two companies with the same general earning power and same general position in an industry, the one paying larger dividend will almost always sell at a higher price

    Reason R: The discounted value of near dividends is higher than the present worth of distant dividends

    In light of the above statements, choose the most appropriate answer from the options given below

  4. Which of the following statements are false? Indicate the correct code.

    (A) No company has to file any prescribed declaration before commencement of business.

    (B) A company can ratify the contract entered into by the promoters with third parties on behalf of the company before its formation.

    (C) The date mentioned in the certificate for commencement of business is taken as the date of birth of a public company.

    (D) A private company has to file a "Settlement in lieu of prospectus" with the registrar.

    Choose the correct answer from the options given below:

  5. Arrange the following stages of formation of companies in a proper sequence:

    (A) Promotion stage

    (B) Raising of share capital stage

    (C) Incorporation stage

    (D) Commencement stage

    (E) Selection of name

    Choose the correct answer from the options given below:

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