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Question

Which one of the following aims at the Task Dimension of organizational change?

The correct answer is

Diversifying into additional businesses

Understanding Organizational Change Dimensions

Organizational change is a continuous process that involves altering various aspects of an organization to improve performance, adapt to the environment, or achieve new goals. Experts often categorize organizational change into different dimensions to better understand and manage the process. These dimensions typically include Task, Structure, Technology, and People.

Exploring the Task Dimension in Organizational Change

The Task Dimension of organizational change focuses on the actual work performed by the organization. It concerns the specific activities, outputs, products, or services that the organization provides. Changes in this dimension involve altering what the organization does or produces, or the markets it serves. This is distinct from how the work is done (Technology), who does the work or how roles are arranged (People/Structure), or the reporting lines (Structure).

Analyzing the Options for Task Dimension

Let's examine each given option to determine which one aligns with the Task Dimension of organizational change:

  • Broadening or narrowing span of control: Span of control refers to the number of subordinates a manager can effectively supervise. Adjusting the span of control is a change related to the organizational hierarchy and reporting relationships. This falls under the Structure Dimension, not the Task Dimension.
  • Diversifying into additional businesses: Diversifying means expanding the organization's activities into new and different product lines, services, or markets. This directly changes what the organization does and produces. This is a change in the core work or tasks of the organization, fitting the definition of the Task Dimension.
  • Improving the efficiency of machines: Improving the efficiency of machines involves making technological upgrades or process improvements related to the tools and equipment used in the work. This pertains to how the work is performed using technology. This falls under the Technology Dimension, not the Task Dimension.
  • Reallocating authority: Reallocating authority involves changing who has the power to make decisions and direct activities within the organization. This relates to the distribution of power and decision-making within the organizational framework. This falls under the Structure Dimension, specifically concerning the authority structure, not the Task Dimension.

Why Diversifying is the Task Dimension

Based on the analysis, diversifying into additional businesses is the option that represents a change in the Task Dimension. It signifies a fundamental change in the scope of the organization's work, moving beyond existing tasks and adding new ones by venturing into different business areas. This directly impacts what the organization is tasked with accomplishing and delivering to its customers or the market.

Revision Table: Key Dimensions of Organizational Change

Dimension Focus Examples of Change
Task The work itself; products, services, markets Adding new product lines, entering new markets, diversifying businesses, changing core activities
Structure Organization design; hierarchy, roles, authority, span of control Restructuring departments, changing reporting lines, reallocating authority, altering span of control
Technology Tools, equipment, systems, processes used in work Implementing new software, upgrading machinery, introducing automation, improving process efficiency
People Skills, attitudes, behaviors, communication, culture Training employees, changing leadership style, fostering new culture, team building

Additional Information: Types of Organizational Change

Organizational change can also be classified based on its scope and speed:

  • Incremental Change: Small, ongoing adjustments made within existing frameworks to improve efficiency or effectiveness.
  • Radical Change (Transformation): Large-scale, fundamental shifts that alter core aspects of the organization, often across multiple dimensions simultaneously.
  • Planned Change: Intentional change initiated through deliberate decisions and processes.
  • Unplanned Change: Change that occurs spontaneously or in response to unforeseen external events.

Understanding the different dimensions and types of organizational change helps managers effectively diagnose problems, plan interventions, and manage the transition process.

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Important Questions from Organizational Behaviour

  1. Which of the following focus of OD interventions are relevant if the nature of intervention is structured?

    (A) Reorganization

    (B) Team development

    (C) Counselling

    (D) Work review

    (E) MBO

    Choose the most appropriate answer from the options below:

  2. Arrange the following steps of organizational socialization in the proper sequence:

    (A) Select a good first supervisor to be incharge of socialization

    (B) Provide a challenging first job

    (C) Design a relaxed orientation program

    (D) Provide timely and consistent feed back

    (E) Provide relevant training

    Choose the correct answer from the options given below:

  3. Arrange the given stages of process of organisational change in the correct sequence

    (A) Information collection

    (B) Diagnosis 

    (C) Motivation

    (D) Action proposal

    (E) Stablization

    Choose the correct answer from the options given below:

  4. Two statements are given below :

    Statement I: A transactional analysis model is an effective tool for understanding why people behave in certain ways.

    Statement II: Transactional analysis model cannot be used to improve communication In light of the above statements, select the correct answer from the options given below.

  5. At the business level, organisations need to position their business as being Low-cost leaders or Differentiated. The position when cost leadership is high in terms of lower prices/lower costs and differentiation is low, is called:

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