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Question

What is the main purpose of the e-Jagriti platform, launched by the Department ofConsumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution,Government of India on 1 January 2025?

The correct answer is
To provide a single interface for consumer grievance redressal

e-Jagriti Platform Purpose Explained

The primary objective of the e-Jagriti platform, established by the Department of Consumer Affairs, Government of India, is To provide a single interface for consumer grievance redressal.

Platform Objective

This initiative consolidates various consumer complaint mechanisms into one accessible portal, aiming to simplify and expedite the process of resolving consumer issues.

Option Analysis

  • Option 1: Correct. This accurately describes the platform's core function as a centralized hub for handling consumer complaints.
  • Option 2: Incorrect. The platform is not related to managing real estate or government accommodation services.
  • Option 3: Incorrect. While potentially complementary to digital initiatives, its main purpose isn't promoting digital payments.
  • Option 4: Incorrect. This option concerns space exploration, which is unrelated to the e-Jagriti platform's focus on consumer affairs.
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