The passage below is accompanied by four questions. Based on the passage, choose the best answer for each question.
In [my book “Searches”], I chronicle how big technology companies have exploited human language for their gain. We let this happen, I argue, because we also benefit somewhat from using the products. It’s a dynamic that makes us complicit in big tech’s accumulation of wealth and power: we’re both victims and beneficiaries. I describe this complicity, but I also enact it, through my own internet archives: my Google searches, my Amazon product reviews and, yes, my ChatGPT dialogues. . . .
People often describe chatbots’ textual output as “bland” or “generic” – the linguistic equivalent of a beige office building. OpenAI’s products are built to “sound like a colleague”, as OpenAI puts it, using language that, coming from a person, would sound “polite”, “empathetic”, “kind”, “rationally optimistic” and “engaging”, among other qualities. OpenAI describes these strategies as helping its products seem “professional” and “approachable”. This appears to be bound up with making us feel safe . . .
Trust is a challenge for artificial intelligence (AI) companies, partly because their products regularly produce falsehoods and reify sexist, racist, US-centric cultural norms. While the companies are working on these problems, they persist: OpenAI found that its latest systems generate errors at a higher rate than its previous system. In the book, I wrote about the inaccuracies and biases and also demonstrated them with the products. When I prompted Microsoft’s Bing Image Creator to produce a picture of engineers and space explorers, it gave me an entirely male cast of characters; when my father asked ChatGPT to edit his writing, it transmuted his perfectly correct Indian English into American English. Those weren’t flukes. Research suggests that both tendencies are widespread.
In my own ChatGPT dialogues, I wanted to enact how the product’s veneer of collegial neutrality could lull us into absorbing false or biased responses without much critical engagement. Over time, ChatGPT seemed to be guiding me to write a more positive book about big tech – including editing my description of OpenAI’s CEO, Sam Altman, to call him “a visionary and a pragmatist”. I’m not aware of research on whether ChatGPT tends to favor big tech, OpenAI or Altman, and I can only guess why it seemed that way in our conversation. OpenAI explicitly states that its products shouldn’t attempt to influence users’ thinking. When I asked ChatGPT about some of the issues, it blamed biases in its training data – though I suspect my arguably leading questions played a role too. When I queried ChatGPT about its rhetoric, it responded: “The way I communicate is designed to foster trust and confidence in my responses, which can be both helpful and potentially misleading.”. . .
OpenAI has its own goals, of course. Among them, it emphasizes wanting to build AI that “benefits all of humanity”. But while the company is controlled by a non-profit with that mission, its funders still seek a return on their investment. That will presumably require getting people using products such as ChatGPT even more than they already are – a goal that is easier to accomplish if people see those products as trustworthy collaborators.
“When I queried ChatGPT about its rhetoric, it responded: ‘The way I communicate is designed to foster trust and confidence in my responses, which can be both helpful and potentially misleading'.”
The author uses the male-only image, the change from Indian to American English, and the nudge toward a positive portrait of big tech as demonstrations of bias in what the products produce.
The reply about its rhetoric is different: it is the chatbot describing its own communication style, admitting that its trust-building manner can be misleading.
It serves to reveal the design behind the tone, not to show a biased output, so its purpose sets it apart from the other three.
Hence, “When I queried ChatGPT about its rhetoric, it responded: ‘The way I communicate is designed to foster trust and confidence in my responses, which can be both helpful and potentially misleading'.”
The neutrality of AI is conducive to critical thinking.
The author says the product’s veneer of collegial neutrality can lull us into absorbing false or biased responses without much critical engagement.
So the author sees this neutrality as working against critical thinking, not encouraging it.
The author does accept complicity in big tech’s gains, links the trustworthy image to funders seeking returns, and reports that ChatGPT seemed to favour big tech and Altman.
Hence, The neutrality of AI is conducive to critical thinking.
AI tends to blame its training data when scrutinised for its biases.
The beige office building image stands for output that is bland and generic, built to sound like a polite, professional colleague so that users feel safe and trust it.
This covers the generic quality of the text, its warm and collegial tone, and its aim of building trust.
Blaming biases in its training data is a separate episode from a later paragraph and has nothing to do with the bland, office-like style of the text.
Hence, AI tends to blame its training data when scrutinised for its biases.
“I’m not aware of research on whether ChatGPT tends to favor big tech, OpenAI or Altman, and I can only guess why it seemed that way in our conversation.”
The companies claim their products are neutral, professional and meant to benefit all of humanity, while the author shows bias, false answers and gains for big tech.
The veneer of collegial neutrality hiding biased answers, the all-male image, and the complicity in big tech’s accumulation of wealth and power each set what the companies present against what actually happens.
The statement about not being aware of research is a hedge: the author admits there is no evidence and can only guess why ChatGPT seemed to favour big tech.
Because it withholds a firm claim, it does not affirm any gap between what is claimed and what AI does.
Hence, “I’m not aware of research on whether ChatGPT tends to favor big tech, OpenAI or Altman, and I can only guess why it seemed that way in our conversation.”
Zombie cells may contribute to age-related chronic inflammation: this finding could help scientists understand more about the aging process and why the immune system becomes less effective as we get older. Zombie or “senescent” cells are damaged cells that can no longer divide and grow like normal cells. Scientists think that these cells can contribute to chronic health problems when they accumulate in the body. In younger people, the immune system is more effective at clearing senescent cells from the body through a process called apoptosis, but as we age this process becomes less efficient. As a result, there is an accumulation of senescent cells in different organs in the body, either through increased production or reduced clearance by the immune system. The zombie cells continue to use energy though they do not divide, and often secrete chemicals that cause inflammation, which if persistent for longer periods of time can damage healthy cells leading to chronic diseases.
Identify the odd sentence out and key in the number of that sentence as your answer.
The last paragraph of the passage refers to “middle-class, white, professional men”. Which one of the following qualities best describes the connection among them?
Study the following sets of concepts and identify the set that is conceptually closest to the concerns and arguments of the passage.
According to the passage, who or what was an “alienist”?
“Conversely, when a defendant struck officials as unlike themselves, whether by dint of disease, gender, confession, or race, the precariousness of judgments about mental state was exposed.” Which one of the following best describes the use of the word “confession” in this sentence?
According to the incentive or moral hazard argument, which one of the designs below is most consistent with the claim that some inequality can raise growth?
Which one of the options below best summarises the passage?
The primary function of the three-part case for a positive income inequality–economic growth link in the first half of the passage is to show that:
The passage refers to "democratization". Choose the one option below that comes closest to the opposite of this process.