RBI financial inclusion index (FI-Index) quality parameter captures information on which of the following: A. Financial literacy B. Consumer protection C. Ease of access D. Availability and usage E. Inequality and deficiency in service Choose the correct answer from the options given below:
A, B and E only
The Reserve Bank of India (RBI) introduced the composite Financial Inclusion Index (FI-Index) to capture the extent of financial inclusion across the country. This index aims to measure the progress towards financial inclusion and track the access, usage, and quality of financial services.
The FI-Index is constructed based on three broad parameters:
Each of these parameters has various sub-indices and components. The question specifically asks about the components that fall under the 'Quality' parameter of the RBI Financial Inclusion Index.
The 'Quality' parameter is a crucial part of the RBI Financial Inclusion Index as it reflects the robustness and effectiveness of the financial inclusion efforts. It takes into account aspects that go beyond just having access to financial services and covers factors that ensure customers can use these services effectively and safely.
According to the structure of the RBI FI-Index, the Quality parameter includes information on the following:
Let's look at the options provided and see how they relate to the Quality parameter:
Based on this breakdown, the components that capture information on the Quality parameter of the RBI financial inclusion index are Financial literacy (A), Consumer protection (B), and Inequality and deficiency in service (E).
The correct combination of options representing the Quality parameter of the RBI FI-Index is A, B, and E.
| Parameter | Description | Key Components (Illustrative) |
|---|---|---|
| Access | Availability of financial services | Banking outlets, ATMs, digital infrastructure, etc. |
| Usage | Extent of usage of financial services | Deposits, credit, insurance, pensions, digital transactions, etc. |
| Quality | Quality of financial services and empowerment | Financial literacy, consumer protection, grievance redressal, inequality, etc. |
Financial inclusion is about ensuring that individuals and businesses have access to useful and affordable financial products and services that meet their needs – transactions, payments, savings, credit and insurance – delivered in a responsible and sustainable way. The RBI FI-Index is a tool to measure the progress and status of this important objective in India.
The index is released annually in July and has a score ranging from 0 to 100, where 0 represents complete financial exclusion and 100 indicates full financial inclusion. The index is designed to be responsive to the changes in the financial inclusion ecosystem and captures data from various stakeholders.
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