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Question

Read the given passage and answer the questions that follow:

Innovative Textiles Pvt. Ltd., run by two brothers Krishna and Rajan, is a Raipur based Chattisghari Silk Garment export company. It was set up in 2001 by Krishna, who has a deep knowledge of designing and manufacturing silk garments. Rajan joined the company in 2010 after completing his M.B.A. Krishna was responsible for designing and production of the garments and Rajan for sales and liaisoning with the foreign importers. Personnel management, however was jointly looked after by them. Since the inception of the company, Krishna had worked very hard to ensure its growth. He rewarded his committed workers and had even friendly relations with many such workers: However, he was intolerant to any  carelessness, demand for salary hike or bonus demand; and would take no time in firing such workers even if they happened to be very expert and committed ones. Rajan, on the contrary, would never befriend his employees but would give them their due. He would attentively listen to their suggestions, demands and even criticism. He believes in setting high goals for his employees and getting them accomplished by rewarding and motivating them.

In view of the increasing demand from the importers, Rajan wanted to reemploy many expert weavers fired by Krishna as to increase production and ensure quality, but it was a very tough task to convince Krishna. Though Krishna somehow agreed to take them back, yet he could not digest the move. He would often express his feelings by speaking sarcastically, bumping his hand on table, raising his eyebrows or getting sulk, which gradually made the atmosphere quite tense for the partners as well workers finally resulting in poor production. Rajan starts pondering over whether to continue with Krishna or to part with him, and set up a new company. However, in view of Krishna's expertise in the field of garments as well as his contribution to the company, Rajan decides to take a chance and negotiate a deal with Krishna. Accordingly, both of them decide to have fifty percent share each and Krishna is made in charge of designing and quality control. For production and personnel management they appoint a team of managers led by Vivek, an experienced M.B.A. Rajan confines himself to sales and liaisoning. Krishna feels satisfied with the deal, so does Rajan. The workers, under the leadership of Vivek, start working as a motivated and result oriented team. Why not so, apart from a congenial atmosphere now they have been assured performance cum profit based incentive in addition to their salary.

Rajan's habit of not befriending his employees but giving them their due is

The correct answer is Professional approach

In the context of managing employees, Rajan's habit of not befriending his employees but ensuring they receive their rightful due reflects a professional approach to personnel management. This style focuses on fair treatment, clear expectations, and motivation based on performance and respect, rather than personal relationships.

Rajan's Professional Approach to Employees

The passage describes Rajan's management style in detail, contrasting it with Krishna's. Rajan's actions demonstrate a commitment to professionalism in the workplace. Key aspects of Rajan's approach include:

  • Impartiality: He "would never befriend his employees" but ensures they are "given their due." This indicates a clear distinction between personal relationships and professional responsibilities, fostering an environment where decisions are based on merit and fairness, not favoritism.
  • Active Listening: He "would attentively listen to their suggestions, demands and even criticism." This shows an open-minded and respectful attitude towards his team members, valuing their input and feedback.
  • Goal Setting and Motivation: He "believes in setting high goals for his employees and getting them accomplished by rewarding and motivating them." This highlights a performance-oriented approach where employees are challenged, supported, and incentivized to achieve targets.
  • Fair Compensation: The later part of the passage mentions that workers were "assured performance cum profit based incentive in addition to their salary," which aligns with Rajan's philosophy of giving employees their due and motivating them.

Contrasting Management Styles

To further understand Rajan's professional approach, it is useful to compare it with Krishna's style, as described in the passage:

Aspect Rajan's Approach Krishna's Approach
Employee Relations Does not befriend, maintains professional distance, gives due. Befriends some workers but is intolerant to issues, fires easily.
Handling Issues Attentively listens to suggestions, demands, and criticism. Intolerant to carelessness, salary/bonus demands; quick to fire.
Motivation Sets high goals, rewards, and motivates for accomplishment. Rewards committed workers but uses fear of firing for non-compliance.
Overall Impact Creates a congenial, motivated, and result-oriented team. Creates a tense atmosphere, leading to poor production.

Rajan's consistent focus on fair treatment, clear performance expectations, and respectful communication, without letting personal friendships interfere, is the hallmark of a professional manager. This approach builds trust, ensures equity, and ultimately contributes to a more productive and positive work environment, as evidenced by the motivated and result-oriented team under Vivek's leadership, which Rajan helped establish.

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Important Questions from Passage Based Questions

  1. Read the following passage and answer the questions based on it.

    As climate change affects seasonal patterns, water management and distribution become important. Rainwater harvesting has become particularly important in urban areas these days. This process involves collecting and storing rainwater for later use. It recovers groundwater levels, prevents water wastage during the monsoon, reduces soil erosion and helps in the availability of drinking water. Above all, it promotes the method of water conservation.

    This paragraph supports which of the following statements the most?

    A. Climate change has adversely affected humanity.

    B. Forests help maintain groundwater levels.

    C. Rainwater harvesting is the need of the hour.

    D. There are not enough water reserves for urban areas.

  2. Which of the following inferences can be drawn from the above excerpt?

  3. Which of the following statement is FALSE?

  4. According to the excerpt what led to the diversity of flight techniques?

  5. Which of the following statements is WRONG in the context of the above excerpt?

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