Match List–I with List–II : List I List II (a) (i) (b) (ii) (c) (iii) (d) (iv)Executive Support Systems (ESS) are the information systems at management level of an organization that serve the functions of planning, controlling and decision-making by providing routine summary and exception reports. Management Information Systems (MIS) helps in making decisions at the strategic level through advanced graphics and communications. Decision Support Systems (DSS) are the computerized systems that perform and record the daily routine transactions which are necessary to conduct the business. Transaction Processing Systems (TPS) are the information systems at the organizations management level that combine data and analytical reports to support the decisions.
Select the correct answer using the codes given below.
None of the above
Understanding Different Types of Information Systems
Information systems are crucial for organizations at various levels, helping with operations, management, and strategy. Different types of systems serve different purposes and support different levels of decision-making within a company. Let's break down the common types listed in the question and match them with their descriptions.
Executive Support Systems (ESS) Explained
Executive Support Systems (ESS) are designed for the strategic level of management, typically for senior executives. They help in making unstructured decisions and understanding the overall performance of the organization and its environment. They often use advanced graphics and communication tools to provide summarized information and insights.
- Matching ESS (a) with List II: Description (ii) "helps in making decisions at the strategic level through advanced graphics and communications" perfectly describes ESS.
Management Information Systems (MIS) Explained
Management Information Systems (MIS) are located at the management level. Their main function is to provide managers with routine reports (summary and exception reports) that help in monitoring performance, controlling operations, and making structured decisions. They process data from Transaction Processing Systems (TPS).
- Matching MIS (b) with List II: Description (i) "are the information systems at management level of an organization that serve the functions of planning, controlling and decision-making by providing routine summary and exception reports" accurately describes MIS.
Decision Support Systems (DSS) Explained
Decision Support Systems (DSS) are also at the management level but are more focused on supporting specific, often semi-structured, decisions. They combine data from various sources with analytical models and tools to help managers analyze different alternatives and outcomes before making a decision. They are interactive and flexible.
- Matching DSS (c) with List II: Description (iv) "are the information systems at the organizations management level that combine data and analytical reports to support the decisions" aligns with the function of DSS.
Transaction Processing Systems (TPS) Explained
Transaction Processing Systems (TPS) are fundamental business systems that serve the operational level of the organization. They perform and record the daily routine transactions necessary to conduct business, such as sales orders, payroll, and shipping. They are the primary source of data for other systems like MIS and DSS.
- Matching TPS (d) with List II: Description (iii) "are the computerized systems that perform and record the daily routine transactions which are necessary to conduct the business" is the core function of TPS.
Correct Matching Pairs
Based on the analysis, the correct matching pairs are:
- (a) Executive Support Systems (ESS) – (ii) Helps in strategic level decision-making with advanced graphics and communications.
- (b) Management Information Systems (MIS) – (i) Provides routine summary and exception reports for planning, controlling, and decision-making at the management level.
- (c) Decision Support Systems (DSS) – (iv) Combines data and analytical reports to support decisions at the management level.
- (d) Transaction Processing Systems (TPS) – (iii) Performs and records daily routine business transactions.
So the correct mapping is a-ii, b-i, c-iv, d-iii.
Comparing Correct Match with Given Options
Let's compare our correct matching (a-ii, b-i, c-iv, d-iii) with the options provided:
| Option | Provided Matching | Correct Matching | Comparison |
|---|---|---|---|
| 1 | a - 2, b - 3, c - 4, d - 1 | a - 2, b - 1, c - 4, d - 3 | Different |
| 2 | a - 3, b - 4, c - 1, d - 2 | a - 2, b - 1, c - 4, d - 3 | Different |
| 3 | a - 1, b - 2, c - 3, d - 4 | a - 2, b - 1, c - 4, d - 3 | Different |
As shown in the comparison, none of the provided options (1, 2, or 3) exactly match the correct pairing of the information systems with their descriptions from List II.
Therefore, the correct answer is "None of the above".
Important Questions from Marketing Research
Which one of the following involves selling at a loss to gain access to a market and perhaps to drive competition?
Whistle-blowing is normally unjustified in the case of the following:
(a) Ulterior motive, Breach of trust
(b) To protect the public interest
(c) Insufficient evidence.
(d) To inspire other employees
Choose the correct option:
The following two statements relate to marketing. Choose the correct code for the statements being correct or incorrect.
Statement I: Marketing is about satisfying customer needs and wants.
Statement II: Marketing can be performed only by individuals and not by organizations.
Match the items of List - II with the items of List - I and suggest the correct code:
List-I
(Components of holistic marketing)
List-II
(Key constituent / Dimension)
(a) Internal marketing (i) Brand and customer equity (b) Performance marketing (ii) Stakeholder (c) Integrated marketing (iii) Marketing department (d) Relationship marketing (iv) Communications
Codes:Which of the following is not a principle of ‘Hot Stove Rule’?
