In which one of the following product life cycle stages a firm improves product quality and adds new features and improved styling ?
Understanding Product Life Cycle Stages
The product life cycle (PLC) describes the stages a product goes through from introduction to withdrawal from the market. These stages typically include Introduction, Growth, Maturity, and Decline. Each stage is characterized by different sales levels, costs, profits, and marketing objectives.
Activities in Different Product Life Cycle Stages
Let's look at the typical activities a firm undertakes in each stage:
- Introduction Stage: This is when the product is first launched. Sales are low, costs are high, and profits are negative. The focus is on creating product awareness and encouraging trial. Marketing activities include heavy promotion and basic product offerings.
- Growth Stage: If the product is successful, sales start to climb rapidly. Costs per unit fall, and profits begin to rise significantly. New competitors often enter the market. In this stage, firms work to maximize market share. This often involves improving product quality, adding new features, improving styling, entering new distribution channels, and lowering prices slightly to attract more buyers.
- Maturity Stage: Sales growth slows down as the product becomes widely accepted. Competition is fierce, often leading to price wars. Profits may level off or start to decline due to increased marketing costs to defend market share. Firms focus on maintaining market share, often through product modification (like improving quality or adding features, though less revolutionary than in growth), market modification (finding new users), or marketing mix modification.
- Decline Stage: Sales and profits decline as the product becomes obsolete or consumer tastes change. Firms may reduce spending, cut prices, or phase out the product.
Identifying the Correct Product Life Cycle Stage
The question asks about the stage where a firm improves product quality and adds new features and improved styling. Based on the characteristics described above, these activities are most typical and crucial during the Growth stage. As sales grow rapidly and competitors emerge, improving the product helps the firm stand out, attract more customers, and build brand loyalty before the market becomes saturated.
| Product Life Cycle Stage | Typical Activities Related to Product |
| Introduction | Basic product offered, focus on awareness. |
| Growth | Improve quality, add features, improve styling, add models/variants. |
| Maturity | Product modification (less frequent major changes), differentiating from competitors. |
| Decline | Reduce product offerings, phase out weak items. |
Therefore, the stage where a firm primarily focuses on improving product quality, adding new features, and improved styling to maximize market share is the Growth stage.
Revision Table: Product Life Cycle Key Points
| Stage | Sales | Profits | Customers | Competitors | Marketing Objective |
| Introduction | Low | Negative or Low | Innovators | Few | Create awareness & trial |
| Growth | Rapidly Rising | Rising | Early Adopters & Majority | Growing Number | Maximize market share |
| Maturity | Peak, then slowing | High, then declining | Middle Majority | Stable, then declining; High competition | Maximize profit while defending market share |
| Decline | Declining | Declining | Laggards | Declining Number | Reduce expenditure, phase out |
Additional Information: Strategies in Growth Stage
In the Growth stage, successful firms often employ several strategies to capitalize on the increasing demand and emerging competition. These include:
- Improving product quality and adding new product features or variations.
- Entering new market segments and distribution channels.
- Shifting advertising from building product awareness to building product conviction and purchase.
- Lowering prices at the right time to attract the next layer of buyers.
These actions help a firm solidify its position and maximize its market share during the crucial period of rapid growth.
Important Questions from Product Life Cycle
- The proper sequence of design of a product is
- Consider the following statements related to different stages of PLC and choose the correct code :
(a) Introduction – A period of slow sales growth and low profit.
(b) Introduction – A period of slow sales growth and non-existent profit.
(c) Growth – A period of rapid market acceptance and substantial profit improvement.
(d) Growth – A period of rapid market acceptance and slow profit improvement.
(e) Decline – Sales show a downward drift and profits stabilize.
(f) Decline – Sales show a downward drift and profits erode.
Codes : - Which of the following marketing strategies is/are not used in ‘growth stage’ of the product life cycle ?
Which one of the following customers are risk averse, technology shy, and price sensitive?
Match List I with List II:
List- I
PLC Stage’
List – II
Communication Strategy
A.
Introduction (I)
Stress. brand differences and benefits and encourage brand switching B.
Maturity (II)
Build awareness and interest in the mass market C.
Growth (III)
Reduce to minimal level needed to retain customers D.
Decline (IV)
Build product awareness and trial among dealers
Choose the correct answer from the options given below -
