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Question

Given below are two statements, one is labelled as Assertion A and the other is labelled as Reason R

Assertion A: Organisational communication flows downwards, upwards and horizontally within its network of inter­dependent relations.

Reason R: Organisational communication is not necessary to achieve the organisation's objectives.

In light of the above statements, choose the correct answer from the options given below

The correct answer is

A is true but R is false

Understanding Organisational Communication Statements

The question asks us to evaluate two statements, Assertion (A) and Reason (R), concerning organisational communication and determine the correct relationship between them based on their truthfulness.

Analysing Assertion A: Organisational Communication Flow

Assertion A states: "Organisational communication flows downwards, upwards and horizontally within its network of inter­dependent relations."

Let's break down this statement:

  • Downwards Communication: This is communication from superiors to subordinates (e.g., instructions, policies, feedback).
  • Upwards Communication: This is communication from subordinates to superiors (e.g., reports, suggestions, grievances).
  • Horizontally Communication: This is communication between people at the same hierarchical level (e.g., coordination between departments, team discussions).

Organisational communication involves the flow of information through various channels and directions within the structure of an organisation. The flow happens between individuals and groups who are inter-dependent on each other to achieve common goals. The statement accurately describes the standard directions of communication flow in an organisation.

Based on the common understanding of organisational communication, Assertion A is a true statement.

Analysing Reason R: Necessity of Organisational Communication

Reason R states: "Organisational communication is not necessary to achieve the organisation's objectives."

Let's consider the role of communication in an organisation:

  • Communication is vital for coordinating activities among different departments and individuals.
  • It helps in disseminating information about goals, strategies, and tasks.
  • It is essential for motivating employees, providing feedback, and resolving conflicts.
  • Decision-making processes heavily rely on effective communication.

Without communication, an organisation cannot function effectively, let alone achieve its objectives. Information needs to be shared, tasks need to be assigned and understood, progress needs to be monitored, and adjustments need to be communicated. Therefore, organisational communication is absolutely necessary for achieving organisational objectives.

Based on the critical role of communication in any organisation, Reason R is a false statement.

Evaluating the Relationship

We have determined that Assertion A is true and Reason R is false. Now let's look at the given options:

  • Option 1: Both A and R are true and R is the correct explanation of A. (Incorrect, as R is false)
  • Option 2: Both A and R are true but R is NOT the correct explanation of A. (Incorrect, as R is false)
  • Option 3: A is true but R is false. (Correct, matches our analysis)
  • Option 4: A is false but R is true. (Incorrect, as A is true and R is false)

Our analysis aligns with Option 3.

Conclusion on Organisational Communication Statements

Assertion A correctly describes the directions of communication flow (downward, upward, horizontal) within an organisation. Reason R incorrectly states that organisational communication is not necessary for achieving objectives; in reality, it is essential. Therefore, Assertion A is true, but Reason R is false.

Statement Evaluation Explanation
Assertion (A) True Describes standard communication flow directions (downward, upward, horizontal) in an organisation.
Reason (R) False Communication is necessary for achieving organisational objectives; it's a fundamental requirement.

Revision Table: Key Concepts in Organisational Communication

Concept Description
Downward Communication Flow from higher to lower levels (e.g., orders, policies).
Upward Communication Flow from lower to higher levels (e.g., feedback, reports).
Horizontal Communication Flow between peers or departments at the same level (e.g., coordination).
Importance of Communication Essential for coordination, motivation, decision-making, and achieving goals.

Additional Information on Organisational Communication

Beyond the primary directions, organisational communication can also be categorised by its nature:

  • Formal Communication: Follows the official channels and hierarchy structure of the organisation (e.g., official reports, memos, meetings).
  • Informal Communication: Often referred to as the 'grapevine', this communication flows through unofficial channels based on personal relationships (e.g., casual conversations, social interactions). While informal communication can spread misinformation, it also plays a role in building relationships and quickly disseminating certain types of information.

Effective organisational communication ensures that information is timely, accurate, and reaches the right people, which is critical for the smooth functioning and success of any organisation.

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Important Questions from Communication

  1. What does PPP stands for with respect to Data Communication?

  2. Match the following communication channels with their distinguishing type:

    Set I (Communication Channel)Set II (Distinguishing Type)
    A) Bloggingi) Electronic Media
    B) Televisionii) Print Media
    C) Periodicalsiii) Social Media
    D) Collection sitesiv) World wide web

    Choose the correct option from those given below:

  3. In which one of the following types of communication, the data is pushed from a server to a client without client request?

  4. Immediacy of cues in communication is dependent upon one's own

  5. Match List-I with List-II

    List IList II
    A) 50 in decimali) 0110010 in binary
    B) 102 in decimalii) 1100110 in binary
    C) Real - Time video conferencingiii) Synchronous communication
    D) SMS textingiv) Asynchronous communication

    Choose the correct option from those given below:

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