Read the given passage and answer the questions that follow: Innovative Textiles Pvt. Ltd., run by two brothers Krishna and Rajan, is a Raipur based Chattisghari Silk Garment export company. It was set up in 2001 by Krishna, who has a deep knowledge of designing and manufacturing silk garments. Rajan joined the company in 2010 after completing his M.B.A. Krishna was responsible for designing and production of the garments and Rajan for sales and liaisoning with the foreign importers. Personnel management, however was jointly looked after by them. Since the inception of the company, Krishna had worked very hard to ensure its growth. He rewarded his committed workers and had even friendly relations with many such workers: However, he was intolerant to any carelessness, demand for salary hike or bonus demand; and would take no time in firing such workers even if they happened to be very expert and committed ones. Rajan, on the contrary, would never befriend his employees but would give them their due. He would attentively listen to their suggestions, demands and even criticism. He believes in setting high goals for his employees and getting them accomplished by rewarding and motivating them. In view of the increasing demand from the importers, Rajan wanted to reemploy many expert weavers fired by Krishna as to increase production and ensure quality, but it was a very tough task to convince Krishna. Though Krishna somehow agreed to take them back, yet he could not digest the move. He would often express his feelings by speaking sarcastically, bumping his hand on table, raising his eyebrows or getting sulk, which gradually made the atmosphere quite tense for the partners as well workers finally resulting in poor production. Rajan starts pondering over whether to continue with Krishna or to part with him, and set up a new company. However, in view of Krishna's expertise in the field of garments as well as his contribution to the company, Rajan decides to take a chance and negotiate a deal with Krishna. Accordingly, both of them decide to have fifty percent share each and Krishna is made in charge of designing and quality control. For production and personnel management they appoint a team of managers led by Vivek, an experienced M.B.A. Rajan confines himself to sales and liaisoning. Krishna feels satisfied with the deal, so does Rajan. The workers, under the leadership of Vivek, start working as a motivated and result oriented team. Why not so, apart from a congenial atmosphere now they have been assured performance cum profit based incentive in addition to their salary.
An employer with good interpersonal skills has _________ relations with his employees.
The question asks about the nature of relations an employer with good interpersonal skills maintains with their employees, drawing insights from the provided passage about Innovative Textiles Pvt. Ltd.
Interpersonal Skills and Employer Relations
Interpersonal skills are essential for effective communication and interaction with others. An employer possessing strong interpersonal skills can build and maintain positive working relationships, fostering a productive and harmonious work environment. The passage illustrates different approaches through the characters of Krishna and Rajan.
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Krishna's Management Style: Krishna had a deep knowledge of designing and manufacturing silk garments. He rewarded committed workers and even had "friendly relations" with some. However, he was also "intolerant to any carelessness, demand for salary hike or bonus demand; and would take no time in firing such workers." While he could be friendly, his inability to handle employee concerns professionally led to a tense atmosphere and poor production, indicating a lack of consistent good interpersonal skills in a professional context.
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Rajan's Management Style: Rajan's approach was different. He "would never befriend his employees but would give them their due. He would attentively listen to their suggestions, demands and even criticism." Rajan focused on setting high goals and motivating employees through rewards. His approach, which involves listening, respecting employees' input, and fair treatment without blurring professional boundaries, clearly demonstrates excellent interpersonal skills suitable for an employer.
Professional Employee Relations
When Rajan's professional approach is adopted, and later when Vivek's team takes over personnel management with the assurance of "performance cum profit based incentive," the workers become a "motivated and result oriented team" in a "congenial atmosphere." This transformation highlights the benefits of a professional relationship between employers and employees.
- Professional relations are characterized by mutual respect, clear communication, fairness, constructive feedback, and a focus on performance and growth, all while maintaining appropriate boundaries. This aligns perfectly with Rajan's philosophy and the successful outcome described in the passage.
- Options like "Family" or "Very intimate" relations can sometimes lead to blurred lines, favoritism, or difficulty in making objective business decisions, as partially seen in Krishna's friendly but ultimately intolerant behavior.
- "Unfriendly" relations are obviously detrimental to employee morale and productivity, as demonstrated by the initial "tense atmosphere" and "poor production" when Krishna's negative traits dominated.
Conclusion on Employer Relations
An employer with good interpersonal skills, as exemplified by Rajan and the successful structure established at the end of the passage, cultivates professional relations with their employees. These relationships are built on respect, clear communication, and fair treatment, leading to a motivated and productive workforce.
Therefore, an employer with good interpersonal skills has Professional relations with his employees.
Important Questions from Passage Based Questions
Read the following passage and answer the questions based on it.
As climate change affects seasonal patterns, water management and distribution become important. Rainwater harvesting has become particularly important in urban areas these days. This process involves collecting and storing rainwater for later use. It recovers groundwater levels, prevents water wastage during the monsoon, reduces soil erosion and helps in the availability of drinking water. Above all, it promotes the method of water conservation.
This paragraph supports which of the following statements the most?
A. Climate change has adversely affected humanity.
B. Forests help maintain groundwater levels.
C. Rainwater harvesting is the need of the hour.
D. There are not enough water reserves for urban areas.
Which of the following inferences can be drawn from the above excerpt?
Which of the following statement is FALSE?
According to the excerpt what led to the diversity of flight techniques?
Which of the following statements is WRONG in the context of the above excerpt?
